Frequently Asked Questions

Everything you need to know about Brain Dead products and services.

When will my order ship?

Most orders are processed and shipped within 3-5 business days. During high-volume release periods, please allow up to 7-10 business days for tracking information to be updated.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain exclusive collaborations and sale items are final sale.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.

How do I know which size to choose?

Our garments often feature a unique, relaxed fit. We provide a detailed size guide on each product page to help you find the perfect measurements for your style.

Can I cancel or modify my order?

Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to guarantee cancellations or modifications once the order is confirmed.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer installment payment options through select providers at checkout.